*Concessionary rate

CIH members are entitled to the concessionary rate if they meet any of the following criteria:

• Under 30 years old.
• Work for a local authority.
• Are a retired member.

CIH tenant members and students studying for a housing qualification wishing to book are encouraged to email the XXXX team for exclusive discounts and offers. If your CIH membership has lapsed or you want to sign up please email customer@cih.org.

I'm having an issue making a booking, who do I need to contact?

If you are having issues registering please email the NHF's Customer Service team. For any CIH membership enquiries please email customer@cih.org.

No VAT payable

There are no hidden costs in our prices – you won't pay VAT on the Housing Community Summit 2026 event tickets.

Cancellations

Cancellations will be charged a £150 cancellation charge. The full fee is payable for any cancellation after 7 August 2026.

Accommodation

Accommodation needs to booked separately, further information can be found on our dedicated accommodation page.

Inclusivity

We seek to provide a safe and enjoyable experience for all delegates attending any National Housing Federation or Chartered Institute of Housing event, whether it be in-person at a venue or virtually on an online event platform. Additional information on accessibility and inclusivity at the event can be found here. If you have any questions or concerns relating to this or have any specific requirements you want to let us know about please email the NHF's Customer service team at events@housing.org.uk or call them on 0207 067 1066.

Photography and filming

Please note that filming and photography may be taking place at the conference for promotional purposes. If you would prefer not to be captured please let the conference staff know on the day or contact our Marketing team.